Booking and Cancellation
To secure an appointment, clients must provide a valid credit card at the time of booking. Your card will not be charged unless there is a violation of the cancellation policy.
Karma Studio requires 48 hours’ notice for rescheduling or canceling any appointment. If you cancel late or do not show up for your scheduled service, your card will be charged the full cost of the appointment.
Late cancellations due to illness will be excused if the studio is contacted in advance.
Day of appointment
Please arrive 5 minutes before your scheduled appointment time.
Arriving 10 minutes late will result in forfeiture of your blow-dry (if included in your service).
Arriving 15 minutes or more late will result in a full charge for the service and a request to reschedule.
This ensures that I can stay on schedule and give every guest the full experience they deserve.
Refund
At Karma Studio, I want you to love your hair. If you are not 100% satisfied with your results or feel that I did not deliver the service promised, please email the studio within one week of your appointment.
I will gladly rebook and adjust your service at no additional charge to you.